All our products are designed for the use in Japan
If you plan to use our products in your country other than Japan, please check all the regulations in your country in relation to the product. We do not have information of other countries than Japan, therefore, all the users who use our equipment in other countries than Japan must use it at his/her own risk. No warranties will be applied once our product is used in other countries than Japan.
Especially, specs for gas equipment may be different country by country. Our gas equipment for LPG is designed to fit 2.8kPa gas pressure with the connection by 9.5mm rubber hose. If the equipment is used under different conditions, serious accident, such as gas leakage or explosion might occur.
All the instructions attached to each product are in Japanese only!
As we do not have instructions in English or in other language than Japanese, please translate them by yourself, if necessary.
¡payment & fees
Total amount to be paid is @(1)amount of the goods + (2)freight + (3)shipping & handling fee (List prices in this page are tax free prices. Consumption tax is to be added for domestic shipment.)
** Payment can be made only with a credit card. **
After we receive your order by e-mail, we will send a reply mail which shows below data for confirmation. 1)shipping address 2)shipping name 3)your phone number 4)list of orderd item 5)air freight 6)shipping & handling fee 7)Total amount
Please confirm this data and proceed to payment page linked from the same e-mail.
(note) The payment site is named "joycooking dot net", which is part of our domestic credit card payment web page.
All the goods for abroad are shipped either by DHL air feight or EMS by the post office. Usually, the post office does not take gas equipment, therefore, goods including gas equipment are to be shipped by DHL. The feight depends on the shipping address, weight, and size of the goods. After receiving your order or request for quotation, the amount will be calculated and be advised. There is no penalty for cancelling your order at this stage.
Shipping & handling fee
Please accept "shipping & handling fee" for all domestic and international shipment. The fee amount is 10% of the total of the products and the freight.